Check out the following files and information provided by Office of the Information & Privacy Commissioner for BC to learn about how strata corporations and strata agents acting on their behalf must adhere to the privacy rules contained in Personal Information Protection Act (PIPA).
. Collection, use and disclosure of personal information
. Retention and protection of personal information
. Requests for personal information
. Personal information of employees
. Privacy tips for minute-taking at strata corporation meetings
. Privacy issues relating to audio or video surveillance and monitoring systems
. Requests for complaint records
. Responding to privacy complaints
. Personal information collected before January 1, 2004
. Responding to privacy breaches
. Appendix 2: Four key steps in responding to a privacy breach
Q: Is a strata corporation subject to PIPA?
Q: Can a strata corporation collect and use personal information in order to manage the corporation?
Q: What personal information can a strata corporation collect at strata council meetings and include in the minutes?
Q: How should minutes be prepared when an individual making or seconding a motion objects to having his or her name recorded?
Q: Can a strata council make an electronic recording of a council meeting?
Q: Section 36 of SPA allows an owner to access a copy of the minutes of annual and special general meetings and council meetings. Do names and other personal information need to be removed before the minutes are released?
Q: When an owner writes to a strata council requesting approval of a renovation, may the strata minutes record the unit number, lot number, or other identifying description of the unit that will be doing the renovation?
Q: Can a resident have access to a letter of complaint about them?
Q: What obligations does a strata corporation have to redact third-party personal information in correspondence when requested by a strata property owner?
Q: Can a strata corporation recover expenses incurred in producing and providing a document requested under SPA?
Q: Can the names and contact information of the members of the strata council be disclosed to anyone who asks, or published in a newsletter or on a web site?
Q: Can a strata corporation provide an owner with the contact information for other owners?
Q: Does PIPA affect a strata corporation’s ability to collect outstanding debts?
Q: Does PIPA affect a strata corporation’s ability to investigate and enforce its bylaws or rules?
Q: Can a strata corporation install video surveillance on strata property?
Q: Can a strata corporation give personal information to a property management company it has hired?
Q: Can a strata corporation disclose account and payment statements to an owner, a purchaser, or a person authorized by an owner or purchaser?
Q: Can an owner use the personal information of other owners to convene a meeting of the strata corporation to elect a council?
Q: Are owners who rent their strata units subject to PIPA?
Q: Can an owner provide the name of a tenant to the strata corporation?
Q: My strata council claims that under privacy law they cannot disclose the names of companies that provided quotes for maintenance. Can they refuse to provide me with this information?
Q: I believe my personal information was shared in an unauthorized way by my strata. How should I follow up?
Q: If an individual sends an email to a strata manager, and requests that the email remain private, is the strata manager allowed to share the email including personal information with the strata council?
Q: Can the signatures of a strata corporation petition be disclosed to another owner?
Q: Is there anything in PIPA that prevents a strata corporation from entering a strata lot to conduct a fire inspection for which proper notice has been provided?
Q: Can a strata corporation store its owner data and records with a cloud provider if the cloud provider’s servers are located outside of Canada?
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